I received a wrong number on my jersey. Really upset with all the onlines purchase process as it took one month to get delivered.
My parcel was left on my door which i didnt want when i was on holiday. I informed more than 3 times not to do so. Luckily it wasn’t lost.
And when i opened the pack jersey number was 2 gor irvine. I felt this was handled poorly. Now i couldnt put that on for my match today.
Shirt alright quality, ordered a 22 Irvine and received a jersey with a 2 Irvine instead.
Hi there,
We sincerely apologize for the mistake with your jersey personalization.
We understand you ordered a jersey with 22 Irvine, but received one with 2 Irvine instead. We're very sorry for this error and the disappointment it has caused.
If you would like us to resend the jersey with the correct personalization, please let us know by replying to this email. Once we receive your confirmation, we'll be happy to review your case and assist you with the next steps.
Thank you for your patience and understanding. We look forward to resolving this for you.
Kind regards,
Pro Jersey Support
I have not received my shirt .I am very disappointed. I was hoping to wear it for the world cup
Hi there,
Thank you for reaching out, and we're very sorry to hear that you have not yet received your shirt. We completely understand your disappointment, especially if you were hoping to wear it for the World Cup.
According to our records, your order is still in transit. Please note that orders typically require 2–5 business days for processing, followed by approximately 10–20 business days for shipping, depending on the destination and customs processing.
We sincerely apologize for the delay and kindly ask for your patience while your shipment continues its journey. We are monitoring the delivery progress and hope it reaches you as soon as possible.
If you have any further questions or would like an update on your order, please feel free to contact us.
Kind regards,
Pro Jersey Support
Great
Fantastic service. Quick Delivery